User support
Here you will find useful information and guidance when using our products.
Installation of SAFI Retro-Fit
In this video, we show you how to install SAFI Retro-Fit.
Installation of SAFI Integrate
In this video, we show you how to install SAFI Retro-Fit.
Help with pairing (PAIR)
This video gives you a brief explanation of how to connect SAFI devices step by step.
Mounting on stone top
This video explains how to install Safi Retro-fit where you cannot use magnets.
Red flash every minute (ERROR)
This video shows you what to do if your alarm flashes once every minute (ERROR).
What does the light indicating alarm mean?
Watch informational videos explaining what the different alarms mean and what to do if one is triggered.